HPCi Media Limited Terms & Conditions

General terms 1-6 apply to all products and usage. Terms 7-10 are specific to the products which you have purchased or use.
  1. You and HPCi Media Limited
  2. Your contact details
  3. Paperless ordering & invoicing
  4. Payment of Invoices
  5. Intellectual Property
  6. Disclaimers, Liability and Governing law
  7. Subscriptions to our products
  8. Delegates
  9. Advertising in our products
  10. Use of web sites and digital products


1. You and HPCi Media Limited

We are HPCi Media Limited and we supply information on business markets to business customers. If you purchase or use our products, information or services you are our customer. These terms set out the business relationship between us and apply to you whether you are a direct customer or agent of a customer. All customers are subject to the general business terms specified in clauses 1-6 as well as any terms relevant to your purchase or use of specific types of product.

Any Agent placing an order on behalf of a customer shall be deemed bound by these terms and conditions and jointly and severally liable in respect of all matters including payment of charges.

2. Your contact details

To provide the best possible service to you we require you to provide business contact details. This includes your name, your job title, your company's name and address, your business email address, and if you are ordering a print product you may also provide a separate delivery address. Your business email address is absolutely essential as this is how we will send you information about your order, including order confirmations, invoices and a remittance advice to confirm payment. How your details are held and used and also how we may contact you are outlined in our privacy policy.

3. Paperless ordering and invoicing

If you order one of our products from our web site and pay on-line by credit card you will immediately receive an email remittance advice from us. When we are reminding you that a product is due for renewal or when proposing an advertising solution for your promotional needs we will send you a quote by email. When you receive a quote you can accept it by following the instruction in the quote. This places a firm order with us which we will then acknowledge immediately with an order confirmation and send an invoice at the action date. The action date may be immediate or sometime in the future depending on the service ordered. When the invoice is issued you should pay within the terms and as soon as we see you have paid we will issue a remittance advice. Each of the quote, order confirmation, invoice and remittance are sent by email so it is very important you keep us informed of any change in your contact details. An email instruction from you will be deemed to have the same value and legal implication as a signed written instruction. We will not normally send extra paper copies of any of these documents and any request to do so will incur an administration surcharge of £10.

4. Payment of Invoices

Invoices are payable in full by the due date stated on the invoice. Our bank is Barclays Bank 93 Baker Street, London, W1A 4SD, United Kingdom.

We prefer electronic payment directly into the correct account. Your invoice will be in one of three currencies: Euro for businesses in mainland Europe and Scandinavia; US dollar for businesses in North America, South America, Asia and Australasia; or for UK businesses pounds sterling. Our account details are as follows.

UK pounds £........ Sort Code 20 03 53 Account number 63652076 IBAN GB54 BARC 2003 5363 6520 76 SWIFT: BARCGB22
Euros ................ Sort Code 20 03 53 Account Number 73944177 IBAN GB91 BARC 2003 5373 9441 77 SWIFT: BARCGB22
US dollars $......... Sort Code 20 03 53 Account Number 46128299 IBAN GB89 BARC 2003 5346 1282 99 SWIFT: BARCGB22

However we also accept payment by cheque made out to HPCi Media Ltd and delivered to Unit 1 Vogans Mill Wharf, 17 Mill Street, London, SE1 2BZ, United Kingdom.

We wish to maintain excellent relations with all our customers however failure to pay in accordance with this clause causes us significant problems and expense in chasing late payers. For late payers we will take action to enforce full payment of the invoice, and without prejudice any other rights, to terminate the contract with you in respect of any future supplies and to compensation for debt recovery costs under “The Late Payment of Commercial Debts (Interest)” Act 1998 as amended and supplemented by “The Late Payment of Commercial Debts Regulations 2002”. In jurisdictions where this may not apply you accept that equivalent interest (8% above UK base rate) and debt recovery fees (minimum £40) will be payable to offset our costs in this matter. We may set and vary credit limits from time to time and may not accept any further orders if such credit limits are exceeded. If you have a problem with any product or service please contact us immediately and we will try and resolve the issue. You should however pay the invoice in full by the due date to prevent further action!

5. Intellectual Property

All copyright, trade marks, design rights, patents and other intellectual property rights to all content in and on any of our products including, magazines, reports, events, events and web sites shall remain vested in us at all times. Your use of our products does not transfer any intellectual property rights to you. You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, broadcast, transmit, make available to any third party, or otherwise use any of our products or content in any way except for your own personal use and your personal use in business. You also agree not to adapt, alter or create a derivative work from any of our content except for your own personal use. Any other use of our content requires a commercial license or written permission from us.

The names, images and logos identifying us or third parties and their products and services are subject to copyright, design rights and trade marks of us and/or third parties. Nothing contained in these terms shall be construed as conferring any licence or right to use any trade mark, design right or copyright of us or any other third party.


6. Disclaimers, Liability and Governing law

Our products, including the design, appearance, physical make up, all content, names, images, pictures, logos and icons , are provided "AS IS" and on an "AS AVAILABLE" basis. We have produced them with reasonable care, skill and professionalism and it is our intention that the content provided by us is correct at the time of delivery or publication and complies with the laws of England. However no responsibility is accepted for any errors, omissions or inaccurate content in any product. Nor do we warrant that our products or information are of satisfactory quality, fit for a particular purpose, complete, up-to-date or that that they are infringement free.

We shall not be liable for any of the following losses or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of the our product and information regardless of the form of action.

These terms and conditions and all other express terms and conditions of sale shall be governed and construed in accordance with the laws of England. Any waiver by us of any of these terms and conditions shall be limited to the particular instance and shall not operate or be deemed to operate as a future waiver of that or any other term.

7. Subscriptions for print and web services

The price payable for any product shall be as specified in our current price list or catalogue, less any discount agreed in advance in writing.

Subscription products should be paid for in advance. Where you request them to be invoiced they are payable in full by the date for payment stated on the invoice.

Time of delivery is not of the essence. We have no liability for any loss of trade or profit occurring to the customer as a result of delay in delivery or delivery of incorrect or faulty goods. Delivery will be made to the business address of the customer or its agent or to a carrier designated by the customer.

All subscriptions are supplied on a firm sales basis. Returns will not be accepted. Our liability in all circumstances is limited to the cost of replacing the Goods ordered. Subscriptions run for the full subscription term and no credit will be given for cancellations during the term. Claims for damage or partial delivery of printed products must be notified within 7 days of delivery. Claims for non-delivery of one or more edition must be notified within 30 (thirty) days of the publication month. We reserve the right to refuse an application for a free copy.

Occasionally web based products may not be available for short periods of time. This will either be due to scheduled maintenance where we will endeavour to provide reasonable notice or because unforeseen problems such as network failures occur across the internet. We have no liability for any loss of trade or profit occurring to you as a result of service disruption. If the service is unavailable for an unreasonable length of time we will extend your subscription period to compensate you. There will be no cash or other alternative remedy for service disruption.


8. Delegate places at events

The price payable for any delegate place shall be as specified in our current price list or catalogue, less any discount agreed in advance in writing.

Delegate fees should be paid for in advance of the event. Invoices are payable in full by the date for payment stated on the invoice.

The event may be cancelled or the venue changed for reasons beyond our control. We have no liability for any loss of trade or profit occurring to the customer as a result of a change or cancellation.

Delegate places are sold on a firm sales basis. Your inability to attend will not be reason for a refund although you may transfer your place to a colleague providing you notify us in writing in advance.


9. Advertising in print, on web products and at events

Your advertisement needs to be supplied in a format suitable for our production needs and approved for publication prior to the copy deadline. You are responsible for checking the accuracy of your advert.

You warrant that your advertisement is not offensive nor that it infringes any laws or advertising codes or standards of decency worldwide and that you have all permissions and authorities necessary to use and publish all content in the advert. You further agree to indemnify us in respect of all proceedings and any claims, damages, liability, losses, costs (including legal costs) and any monies paid in settlement incurred by us arising as a result of the publication or display of your advertisement in any jurisdiction. It is your responsibility to ensure compliance although we may refuse publication on reasonable grounds such as failure to supply finished artwork in time or that we believe it offensive or that it infringes the laws in any jurisdiction. Should this be due to the act or default by you, your agent or employees then the order shall be paid for in full (without deduction) notwithstanding that the order has not been fulfilled.

If we consider it necessary to modify your order we will use reasonable endeavours to notify you and you will have the right to cancel the order if the alterations requested are unacceptable. Every care is taken to avoid mistakes but we cannot accept liability for any errors due to inaccurate or untimely instructions from you.

We will publish your advert in accordance with the order using reasonable care and skill. We will make reasonable endeavours to ensure that the publication is made available in accordance with our advertised publishing schedule. No other warranties of any kind are given by us. Unless we agree in writing we shall not be liable for any loss or damage suffered by you as a result of any total or partial failure of publication, distribution or availability of the publication in which your advertisement is scheduled to be included. In any event the maximum remedy for any dispute shall be the value of the order.

Orders will be invoiced on publication for printed products and prior to publication for web and event advertising. Payment of your invoice is required within the terms specified on the invoice. If you wish to cancel any order for an advert we must receive at least eight weeks notice in writing before the publication deadline unless specified differently on the order. Web adverts are published on a firm non-refundable basis. Advertising and sponsorship at events is also non-refundable. If you cancel orders that are part of a series we will issue a further invoice equal to the discount applied to adverts already published or due for publication within the eight week cancellation period.

The acceptance of your order does not confer the right to renew such order on similar terms. Where we are involved in extra production work on the advertisement owing to acts or default by you or your agent then such additional reasonable costs shall be charged to you. Complaints regarding reproduction of advertisements must be received in writing within one calendar month of the publication date.

You should keep copies of all art work or other material supplied to us. We cannot guarantee the materials supplied will not be damaged or lost during the production process and you agree that the materials may be stored by us for a period of time for the purposes of checking or rerunning your advert. However, we agree that retention of any materials does not transfer ownership or any intellectual property rights associated with the materials.

10. Use of our web sites and digital products.

You agree to use the web products only for lawful purposes, that comply with all applicable terms and conditions (see clauses 1-6 above) and in a way that does not infringe the rights or restrict its use by anyone else. We do not warrant that functions available on our web products will be uninterrupted or error free, that defects will be corrected, or that our software or the server that make them available are free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security measures) for the protection of your and your business' computer systems.

We publish email news letters and may create communities with discussion forums or similar. In order to receive or participate in these products you may be required to register with us. We are a business to business service and the registration details you supply must relate to your work email, and company address. Any information supplied as part of this registration process will be collected, stored and used in accordance with our privacy policy. We will suspend service to you or delete your account if you have not supplied accurate details for genuine business purposes or if your actions are not in our common interest.

By sharing any original contribution owned by you (including any text, photographs, graphics, video or audio) with us you grant us, free of charge, permission to use the material in any way we want (including modifying and adapting it for operational and editorial reasons). In certain circumstance we may also share your contribution with trusted third parties including publishing partners.

Copyright in your contribution will remain with you and this permission is not exclusive, so you can continue to use the material in any way including allowing others to use it. We may contact you in relation to your contribution and full details of when and how we may contact you are outlined in our privacy policy

Contacting HPCi Media about these Terms of Use

Please write to HPCi Media Limited, Unit 1, Vogans Mill Wharf, Mill Street, London SE1 2BZ

These terms were last revised on 19th March 2010